Terms of Service

These Terms of Service ("Terms") govern your access to and use of StorageAlly, operated by StorageAlly LLC ("we," "us," or "our"). By creating an account or using the service, you agree to these Terms. If you don't agree, don't use StorageAlly.

1. The Service

StorageAlly provides software tools for independent self-storage operators, including competitor price monitoring, operational dashboards, AI-assisted analysis, marketing content generation, and financial benchmarking ("the Service").

The Service is intended for business use by self-storage facility owners and operators. It is not intended for personal, household, or consumer use.

2. Accounts

You must create an account to use StorageAlly. You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us immediately at support@storageally.ai if you suspect unauthorized access.

You must provide accurate information when creating your account. One account per facility unless otherwise agreed in writing.

3. Subscriptions and Billing

StorageAlly is offered on a subscription basis. Plans are billed monthly or annually as selected at signup. All fees are stated in U.S. dollars.

• New accounts receive a 14-day free trial with full access. No credit card is required to start a trial.
• At the end of the trial period, continued access requires a paid subscription.
• Subscriptions renew automatically at the end of each billing period unless cancelled.
• You can cancel at any time from your account's billing settings. Cancellation takes effect at the end of the current billing period — you retain access until then.
• We do not offer prorated refunds for partial billing periods, except where required by law.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse-engineer, scrape, or copy the Service's underlying data or systems
• Share your account credentials with third parties outside your organization
• Use the Service to compete with or build a product substantially similar to StorageAlly
• Upload or transmit malicious code, viruses, or harmful content
• Interfere with or disrupt the Service or servers connected to it

5. Your Data

You retain ownership of all data you upload or enter into StorageAlly (facility data, financial figures, documents, etc.). By using the Service, you grant us a limited license to store and process that data solely to provide the Service to you.

We may use anonymized, aggregated data across our customer base to improve the Service and generate industry benchmarks. This data will never identify your facility or be sold to third parties.

6. AI-Generated Content

StorageAlly uses artificial intelligence to generate analysis, recommendations, and marketing content. This content is provided as a tool to assist your decision-making — it is not professional financial, legal, or business advice. You are responsible for reviewing and approving any AI-generated content before using it.

Competitor pricing data is sourced from publicly available websites and may not always be current or complete. Treat it as a market reference, not a guaranteed accurate record.

7. Intellectual Property

StorageAlly and its original content, features, and functionality are owned by StorageAlly LLC and protected by copyright, trademark, and other applicable laws. You may not copy, modify, distribute, or create derivative works from the Service without our express written permission.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORAGEALLY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Termination

We may suspend or terminate your account if you violate these Terms, fail to pay subscription fees after notice, or engage in conduct we determine to be harmful to the Service or other users. You may terminate your account at any time from your billing settings.

Upon termination, your right to access the Service ends. We will retain your data for 30 days after termination, during which you may request an export. After 30 days, your data will be deleted.

11. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll notify you by email or through the dashboard at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Michigan.